Need help, friends
Hello, I would like to start by saying that my EA account was hacked about 10-12 months ago, but I ignored it and did not write to support, and so I decided to return it. Because I would like to play the games that were on it. But what is the point, will they be able to get this account back after such a long time?? As proof, I have screenshots where my nickname is, and the phone number from which I transferred funds (yes, I was stupid to invest money there)
P.S. If it’s not difficult, give me a link where exactly to write
Best comments
Yandex, Google, whatever, you are not https://bigazartcasino.co.uk/withdrawal/ small:
YOU MUST KNOW THE DATE OF BIRTH SPECIFIED DURING REGISTRATION.
And this is how I will tell you the recovery process step by step:
1) Register a new EA account on www.ea.com/ru/ (at the bottom of the site, you need to click on “Registration”).
2) Open support.ea.com/
3) Click Login
4) Log in using our new account
5) Select Contact Us, then fill out everything as written below:
Product: Battlefield 3
Platform: PC
Category: Account/Registration Account Creation/Changes
It should look like in the picture
6) Select Live Chat, we will have a Question field (question topic), in it we write – Hello! I have lost access to your account! I want to restore it!
7) We wait for the operator’s response and begin to communicate with him
The operator’s first message will be something like this (I’ll write it in Russian right away): Hello, my name is (name)! How can I help you?
If you do not have knowledge of the English language, I recommend communicating through Google Translator.
8) We write in English that we have lost access to our account
9) If you name everything correctly, then the operator will ask you to name your date of birth specified when registering your account (DOB – Date of Birth).
10) If the date is correct, the operator will ask you to write him a new email address for the account.
11) Next, recover your password using this link – https://www.ea.com/profile/forgot
12) You can safely continue to use your account!
You know, it doesn’t cause me anything other than a facepalm. Well, how could you score like that?? If you’ve already forgotten it forever, but not for a year, and now you want to return it, you strange people..
Russian technical support can only support you morally. Use English, motherfucker, and write to the English TP.